Privacy Policy

This Privacy Policy outlines how Titan Seed Bank (“the Organization” or “we”) collects, utilizes, and discloses your Personal Information when you visit or make purchases through the Titan Seed Bank website.

COLLECTING PERSONAL INFORMATION

Upon visiting the site, we gather specific details about your device, interactions with the site, and information essential for processing your purchases. Additional information may be collected if you contact us for customer support. “Personal Information” in this context refers to any data that uniquely identifies an individual. Refer to the list below for details on the Personal Information collected and the associated purposes.

DEVICE INFORMATION

Examples of Personal Information collected: web browser version, IP address, time zone, cookie details, viewed sites or products, search terms, and site interaction.

Purpose of collection: To accurately load the site for you and perform analytics to optimize site usage.

Source of collection: Automatically collected through cookies, log files, web beacons, tags, or pixels when accessing the site.

Disclosure for business purposes: Shared with, but not limited to, our processors and banking partners.

ORDER INFORMATION

Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Purpose of collection: To fulfill contracts, process payments, arrange shipping, provide invoices, communicate with you, screen orders for potential risk or fraud, and offer information or advertising based on your preferences.

Source of collection: Collected directly from you.

Disclosure for business purposes: Shared with, but not limited to, our processors and banking partners.

CUSTOMER SUPPORT INFORMATION

Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Purpose of collection: To provide customer support.

Source of collection: Collected directly from you.

Disclosure for business purposes: Shared with, but not limited to, our processors Shopify, Pinwheel Gateway, and Square Payment Processing.

TEXT MARKETING NOTIFICATIONS

By subscribing to Titan Seed Bank’s text notifications, you agree to receive automated marketing text messages about products and services. Messages may be sent via automatic systems, and message frequency is recurring. Consent is not a purchase condition, and standard message rates may apply. Opt-out instructions are provided.

MINORS

The site is not intended for individuals under 18. We do not intentionally collect Personal Information from children. Parents or guardians can request deletion by contacting [email protected].

SHARING PERSONAL INFORMATION

We share Personal Information with service providers to facilitate services and fulfill contracts. This includes compliance with laws, responding to legal requests, and protecting our rights.

BEHAVIORAL ADVERTISING

Personal Information is used for targeted advertisements or marketing communications. Opt-out options for targeted advertising are provided for Facebook, Google, Bing, and through the Digital Advertising Alliance’s portal.

USING PERSONAL INFORMATION

We use Personal Information to provide services, including product sales, payment processing, order fulfillment, and updates on products, services, and offers.

LAWFUL BASIS

Processing of Personal Information in the European Economic Area (EEA) is based on consent, contract performance, legal obligations, vital interests, tasks in the public interest, and legitimate interests.

RETENTION

Personal Information is retained unless requested for erasure after order placement. Rights regarding erasure are outlined in the ‘Your rights’ section.

AUTOMATIC DECISION-MAKING

Automated decision-making, including profiling, is used for fraud prevention. Users in the EEA can object to such processing.

SELLING PERSONAL INFORMATION

Titan Seed Bank does not sell Personal Information as defined by the California Consumer Privacy Act (CCPA).

YOUR RIGHTS

Residents of the EEA and California have rights to access, port, correct, update, or erase Personal Information. Requests can be made through the provided contact information.

COOKIES

Cookies are used for a better browsing experience, remembering actions and preferences. Users can control and manage cookies through browser settings. Blocking cookies may impact user experience.

DO NOT TRACK

The site does not alter data practices based on “Do Not Track” signals.

CHANGES

The Privacy Policy may be updated for operational, legal, or regulatory reasons. Users are encouraged to check for updates.

CONTACT

For privacy-related inquiries, complaints, or requests, contact us at [email protected]. Unsatisfied users can lodge complaints with the relevant data protection authority.