Refund Policy

At Titan Seeds, you can cancel your order for a full refund at any time before shipping. If you receive the wrong product, please email us with a photo of the items in your shipment. Upon confirming the pre-shipping photo error, we’ll send you the correct product free of charge.

Damage Seed Policy: While we strive to provide exceptional service and ensure that all items arrive in perfect condition, we understand that unforeseen issues during shipping and handling can sometimes occur. If you receive a broken or damaged item, we kindly ask that you: Take a clear photo of the damaged item(s) and retain all original packaging. Email the photo, along with your order details, to our customer service team within 7 days of receiving your order. This will help us quickly assess the situation and determine the best resolution, which may include sending a replacement or offering another suitable solution.